Unexpected intimacy
There is an intimacy working at the checkout, casting an eye over the products can, sometimes more than others, give an insight into the customer, or the customer's day. It can give an opener to a conversation that is simple and intimate in a way that, quite often, customers, sadly, can miss out on in their day to day. So is this intimacy a good thing to pursue?
Get a grip
I seem to be quite insistent on running on empty. Well, not empty, but I keep...
December 23
