Norman, what a strange name for an Italian, but there it is. I am a little in love with Norman. Today was the third time I met him, a smile here a chit chat there, him confirming my name, perfectly average for where I come from. But then today, on our third meeting I heard him talk to a unhappy person and the ease and assurity in which he resolved their issue was amazing, even though it was nothing to do with his work.
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