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/ˌdɪsɪˈl(j)uːʒnd/
disappointed in someone or something that one discovers to be less good than one had believed.
"the minority groups were completely disillusioned with the party"
Perplexed
/pəˈplɛkst/
completely baffled;...
Confused
/kənˈfjuːzd/
(of a person) unable to...